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Delivery Information


Please note Monday 28th August 2017 is a bank holiday in the UK, so please note your delivery may take a couple of days longer in this period.

Orders must be placed before 12 noon GMT Monday - Friday to be processed on the same day. Parcels are shipped from a UK based warehouse. Please be advised that we are unable to guarantee delivery on weekends or over public and bank holidays

 UNITED KINGDOM 

Royal Mail Tracked 48  2 - 3 working days 0 kgs - 2 kgs $4.50
DPD Standard  2 - 3 working days 2 kgs - 30kgs $14.50

 USA

DHL Express  0 kgs - 6 kgs 6.01 kgs - 15 kgs 15.01 kgs - 30 kgs
1 - 3 working days $20 - $28 $29.50 - $40 $47 - $65

 CHINA & UAE

DHL Express  0 kgs - 6 kgs 6.01 kgs - 15 kgs 15.01 kgs - 30 kgs
3 - 5 working days $25 - $40 $45 - $90 $112.50 - $155.50

EUROPEAN COUNTRIES:

 FRANCE

DPD Standard 0 kgs - 30 kgs
2 - 3 working days $13.40

  GERMANY

DPD Standard 0 kgs - 30 kgs
3 - 4 working days $11

 ITALY

DPD Standard 0 kgs - 30 kgs
3 - 5 working days $14.50

  NORWAY

DHL Express  0 kgs - 6 kgs 6.01 kgs - 15 kgs 15.01 kgs - 30 kgs
2 - 3 working days $29.50 - $46.50 $50.50 - $73 $87 - $116

 SPAIN

DPD Standard 0 kgs - 30 kgs
3 - 5 working days $13

Sweden SWEDEN

DPD Standard 0 kgs - 30 kgs
4 - 6 working days $15.50

  SWITZERLAND

DHL Express  0 kgs - 6 kgs 6.01 kgs - 15 kgs 15.01 kgs - 30 kgs
2 - 3 working days $29.50 - $46.50 $50.50 - $73 $87 - $116

OTHER EUROPEAN COUNTRIES:

Europe 2 - 5 working days Price calculated at checkout

REST OF THE WORLD:

ROW 3 - 7 working days Price calculated at checkout
The length of time an order takes to reach its intended destination will depend on the location. UK inland orders will typically arrive within 2 working days of dispatch but it is likely that overseas deliveries will take up to 7-10 working days. Please note that deliveries are subject to delay due to UK public and bank holidays.
We currently ship to over 70 countries worldwide. However there are some countries we do not currently ship to. Please see the list of countries at the bottom of this page.

DUTY PAYMENTS

Some delivery destinations, mainly outside the EU, may be subject to taxes, fees, levies or other charges, which are imposed by local legislation. The recipient is responsible for the payment of all duties and/or taxes.

ORDER TRACKING

Orders dispatched by private courier can all be tracked. Online tracking details are supplied via email once the order has been dispatched from our UK Warehouse.

MY ORDER DID NOT ARRIVE. WHAT TO DO

If you order fails to arrive please check the tracking information with the service provider to see if the goods are still in transit or that the package is not being held at your local post / sorting office.

If they are unable to locate or deliver your parcel email efshop.customercare@ef.com with the shipping details and we will be happy to assist you in resolving the issue.

COUNTRIES WE DO NOT SHIP TO:

Afghanistan, Algeria, Angola, Argentina, Armenia, Aruba, Antigua And Barbuda, Azerbaijan, Bangladesh, Bahamas, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei, New Caledonia, Cambodia, Republic of Cameroon, Cayman Islands, Chile, Colombia, Comoros, Congo, Congo, The Democratic Republic Of The, Costa Rica, Côte d'Ivoire, Curaçao, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Fiji, French Polynesia, Gabon, Gambia, Georgia, Ghana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Indonesia, Isle Of Man, Israel, Jamaica, Kazakhstan, Kenya, Kosovo, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Lesotho, Liberia, Liechtenstein, Madagascar, Malawi, Maldives, Martinique, Mauritius, Mongolia, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands Antilles, Nicaragua, Niger, Nigeria, Pakistan, Palestinian Territory, Occupied, Panama, Papua New Guinea, Paraguay, Peru, Reunion, Rwanda, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Sao Tome And Principe, Samoa, Senegal, Seychelles, Sint Maarten, Sri Lanka, St. Vincent, Suriname, Syria, Tanzania, United Republic Of, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, British, Yemen, Zambia, Zimbabwe, Aland Islands, Anguilla, Bouvet Island, British Indian Ocean Territory, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Cuba, Djibouti, Equatorial Guinea, Eritrea, Falkland Islands (Malvinas), French Guiana, French Southern Territories, Guinea, Guinea Bissau, Heard Island And Mcdonald Islands, Iran, Islamic Republic Of, Iraq, Kiribati, Korea, Democratic People's Republic Of, Libyan Arab Jamahiriya, Mali, Mauritania, Mayotte, Montserrat, Nauru, Niue, Norfolk Island, Pitcairn, Saint Barthélemy, Saint Helena, Saint Pierre And Miquelon, Sierra Leone, Solomon Islands, Somalia, South Georgia And The South Sandwich Islands, Sudan, Svalbard And Jan Mayen, Swaziland, Tajikistan, Timor Leste, Togo, Tokelau, Tonga, Tuvalu, United States Minor Outlying Islands, Wallis And Futuna, Western Sahara